Booking a room at the Burj Al Arab can feel intimidating. It’s not like booking a normal hotel. You’re reserving a piece of an icon.
As a Dubai travel expert, I’ve booked this hotel for clients and myself many times. The process is actually very simple and secure. You don’t need to be a VIP to book; you just need to know the right steps.
Here is my step-by-step guide on the best ways to book your suite.
Option 1: The Official Jumeirah Website (Recommended)
This is the best and safest way for most people to book. You are booking directly with the hotel owner, Jumeirah Group.
Step 1: Go to the Official Jumeirah Website Do not use a third-party site. Go directly to Jumeirah.com. This ensures you get the correct price and all the perks.
Step 2: Select “Burj Al Arab” and Enter Your Dates On the homepage, choose “Burj Al Arab Jumeirah” from the hotel list. Enter your check-in and check-out dates.
Step 3: Use the “Flexible Dates” Calendar This is my #1 tip. If your dates are flexible, click the “Flexible Dates” or “View Calendar” option. This will show you a full month view with the price for each night. You can instantly see that a Tuesday in August ($1,800) is much cheaper than a Saturday in December ($3,500).
Step 4: Choose Your Suite Type The website will now show you all available suites for your dates. You will see the Deluxe Suite, Panoramic Suite, Club Suite, etc. Each one will have clear photos and the price per night.
Step 5: Select Your Rate (The Important Part) You will often see two prices for the same suite:
- “Jumeirah Flexible Rate”: This is the standard price. It usually allows for cancellation up to a few days before your arrival.
- “Jumeirah Flexible Rate with Breakfast”: This costs more but includes breakfast.
- “Advanced Purchase”: This is a cheaper, non-refundable rate. Only book this if you are 100% sure you are traveling.
Step 6: Review and Pay This is the final step. You will see the base price, and then the taxes and fees (around 25%) will be added. This is your real total. To secure your room, you will need to pay the full amount or a deposit with a major credit card (Visa, Mastercard, Amex).
Option 2: Use a Luxury Travel Agent (Virtuoso, etc.)
If you are booking a complex, high-value trip (e.g., $20,000+), using a luxury travel agent can be a smart move.
- What they do: They book the room for you.
- The Benefit: They often have special agreements with Jumeirah. They can sometimes get you perks like:
- A free room upgrade (if available)
- Free breakfast included
- A $100 spa or food credit
- Early check-in or late check-out
This is a great option if you are planning a private jet service or a full bespoke shopping tour and want one person to handle all the logistics.
Option 3: Book by Phone
You can always call the Jumeirah reservations line directly. This is the best option if:
- You are celebrating an anniversary or honeymoon and want to add a note.
- You have specific questions or requests (e.g., a room on a high floor).
- You are trying to book a complex room, like the Diplomatic or Royal Suite.
Common Booking Mistakes (Please Avoid)
- Booking on a “Discount” Site: Be very careful of non-official websites claiming to have 50% off deals. They are often scams. Book direct with Jumeirah.
- Forgetting the Taxes: Don’t get sticker shock. The real price is the final price after the ~25% in taxes and fees are added.
- Not Checking the Cancellation Policy: If you book a “non-refundable” rate, you will lose all your money if your plans change. I always recommend the “Flexible Rate” for peace of mind.
Booking the Burj Al Arab is a big investment. For a full breakdown of what your money gets you, from room prices to food costs, make sure to read our complete Burj Al Arab Jumeirah suite price and booking guide.
Burj Al Arab Jumeirah suite price and booking guide
Frequently Asked Questions (FAQ)
- What is the payment policy for Burj Al Arab?
For “Flexible Rates,” you often pay a one-night deposit at the time of booking, with the rest due upon arrival. For “Non-Refundable” rates, you must pay 100% of the cost at the time of booking. - Can I book the Burj Al Arab with points?
Yes. Jumeirah has its own loyalty program called “Jumeirah One.” You can earn and redeem Jumeirah One points for stays at the Burj Al Arab. - What is the cancellation policy?
It depends on the rate you book. The “Flexible Rate” usually allows free cancellation up to 7 or 14 days before your arrival. After that, you will be charged a penalty. “Non-Refundable” rates have a 100% cancellation penalty.
